Technology Implementation Management in Law Enforcement: COPLINK System Usability and User Acceptance Evaluations

COPLINK Center: Information and Knowledge Management for Law Enforcement

Information and knowledge management in a knowledge-intensive and time-critical environment presents a challenge to information technology professionals. In law enforcement, multiple data sources are used, each having different user interfaces. COPLINK Connect addresses these problems by providing one easy-to-use interface that integrates different data sources such as incident records, mug sho...

COPLINK - Arming Law Enforcement with New Knowledge Management Technologies

The problem of information and knowledge management in the knowledge intensive and time critical environment of law enforcement has posed an interesting problem for information technology professionals in the field. Coupled with this challenging environment are issues relating to the integration of multiple systems, each having different functionalities resulting in difficulty for the end-user....

Examining User Acceptance of COPLINK Technologies by Law Enforcement Officers: A Survey Study

This study purports to develop and empirically examine a model for explaining technology acceptance decisions by individual law enforcement officers. Specifically, we describe the research model and hypotheses, detail our study design, and highlight important results from a pretest study that included 42 detectives and police officers from the Tucson Police Department (TPD). Based on the pretes...

COPLINK System Usability and User Acceptance Evaluations

COPLINK Agent: An Architecture for Information Monitoring and Sharing in Law Enforcement

In this paper, we report our work on developing and evaluating a prototype system aimed at addressing the information monitoring and sharing challenges in the law enforcement domain. Our system, called COPLINK Agent, is designed to provide automatic information filtering and monitoring functionalities. This system also supports knowledge sharing by proactively identifying officers who are worki...